Refunds
Fourteen days, no questions.
Ask inside fourteen days of paying and you get all of it back. You do not have to give a reason, and we will not ask you for one or try to talk you out of it.
Last updated 18 September 2026
How to ask
Reply to your receipt, or write to support@richlist.online from the address you paid with. Either way a person answers within two working days. The receipt arrives the moment a payment succeeds and it carries the edit link for your listing. A refund takes the listing down at the same time, because keeping a page up after returning the money would be a strange thing to do to either of us.
The money goes back the way it arrived. How long it then takes to appear is your bank's business rather than ours, and it is usually a few working days.
Refunds we issue without being asked
- A listing we decline. If moderation rejects an entry, the payment is returned in full, automatically. We never keep money for a page we refused to publish.
- A listing we remove. Same rule, whatever the reason for the removal.
- A duplicate charge. Returned as soon as we see it, without waiting to be told.